Terms and conditions

1. ACCEPTANCE OF TERMS

By accessing or using our website, mobile application, or services (collectively referred to as the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please immediately cease using the Platform.

2. DEFINITIONS

For the purpose of these Terms:

• "User" or "you" refers to any individual who accesses or uses the Platform.
• "Casino Operator" means Casina Casino.
• "Services" includes but is not limited to our online casino games, live dealer games, and associated support services.

3. ELIGIBILITY

You must be at least 18 years old (or meet the minimum age requirement as determined by your jurisdiction) and capable of entering into a legally binding agreement with us to use our Services. If you are accessing the Platform from within New Zealand, it is your responsibility to ensure compliance with all applicable local laws.

4. ACCOUNT CREATION

When creating an account on the Platform, you will be required to provide accurate information about yourself. You must keep this information up-to-date and notify us of any changes promptly. We reserve the right to request additional verification documents for security purposes.

5. AUTHORIZATION TO RECEIVE COMMUNICATIONS

By registering with us, you authorize us (and our affiliates) to send promotional communications via email or other electronic means regarding our services, games, promotions, events, and marketing initiatives.

6. PAYMENT TERMS

All transactions must be conducted through your casino account in one of the supported currencies. You are responsible for any bank fees associated with deposits/withdrawals not covered by us.

7. WAGERING REQUIREMENTS AND BONUSES

• All bonuses provided to users will adhere to specific wagering requirements before winnings can be withdrawn.
• Any promotional offer, bonus or loyalty points (if applicable) remains the property of Casina Casino until such time as all terms have been met in accordance with this agreement.

8. WARRANTY DISCLAIMER

The Platform and our Services are provided on an "as-is" basis without any warranties. We make no representations or guarantees about the outcome of games, including but not limited to your winning odds or chances. You agree that we will not be liable for any losses resulting from use of our Platform or its services.

9. LIMITATION OF LIABILITY

Under no circumstances shall we (or our directors, officers, employees, affiliates) be held responsible for:

• Any indirect, incidental, special, punitive, exemplary damages or consequential loss.
• Loss of profits, revenue, savings, business opportunities, goodwill, data, intangible losses or costs incurred.

10. INFRINGEMENT AND INTELLECTUAL PROPERTY

All elements of the Platform are protected by international and local laws regarding copyrights, trademarks, patents, trade secrets, design rights and all other applicable intellectual property rights. You agree not to reproduce, distribute, modify, create derivative works from our materials without explicit written permission.

11. MODIFICATIONS TO TERMS AND CONDITIONS

We reserve the right to change or update these Terms at any time with or without notice. Your continued use of the Platform will constitute your acceptance of any changes made to these Terms.

12. GOVERNING LAW & JURISDICTION

These Terms and Conditions are governed by and construed in accordance with New Zealand law (including jurisdiction) unless otherwise specified. In the event of a dispute, all parties agree that such disputes shall be settled through binding arbitration as per the relevant New Zealand laws.

13. CHANGES TO POLICY AND RULES

We reserve the right to change any part or whole of our policies and rules governing bonuses, games, promotions, payment processing and user conduct without prior notice.

14. DEFINITIONS OF PROBLEM GAMBLING

If you experience a situation that interferes with your gambling activities, such as excessive playing patterns leading to financial difficulties for yourself or loved ones, please seek help from our dedicated support team (as specified in Section 10 of these Terms).

15. NOTICE AND COOL-OFF PERIOD

We reserve the right to request information and verify any transactions related to suspected issue gambling. We offer a cool-off period should you wish to temporarily stop or reduce your gaming activities.

16. GOVERNING LAWS OF NEW ZEALAND

These Terms shall be governed by, interpreted, and construed in accordance with New Zealand law without regard to its conflicts of laws principles. By using the Platform, you agree that all disputes arising under these Terms will be resolved exclusively through binding arbitration as provided herein.

17. DISPUTE RESOLUTION

Disputes related to or arising from your use of our services shall be settled by the Casino Operator's management team according to their decision which is final and non-appealable in accordance with New Zealand jurisdiction and legislation unless otherwise specified in these Terms.

18. AMENDMENTS TO TERMS AND CONDITIONS

By accessing this Platform, you acknowledge that you have read, understood, and agree to be bound by the provisions contained herein. These terms may change from time-to-time at our discretion without prior notice.

19. NOTICE OF CHANGES

All material changes in these Terms will be published on our website with a minimum of seven (7) days' written notice before such changes are implemented. Continued use after 30 calendar days following the announcement shall signify that you agree to those alterations as well as your ongoing compliance therewith.

20. CONTACT US

Should any discrepancies arise from these terms or if you wish to dispute our resolution, please contact us using your registered email address so we can resolve this situation fairly and in accordance with New Zealand jurisdictional laws.

By accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.